Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and Britain Online ("Company", "we", "us", or "our") regarding your use of our website and services.

By accessing or using our website and services, you agree to be bound by these Terms. If you disagree with any part of these terms, you may not access our services.

2. About Britain Online

Britain Online is a business consultancy company registered in England and Wales, providing digital transformation, business consultancy, compliance, and training services to small businesses across the United Kingdom.

Registered Address: 44 Cundy St, Sheffield S6 2WN, United Kingdom
Contact: +44 114 263 3029 | [email protected]

3. Services Description

We provide the following services:

• Digital Transformation: Website development, e-commerce solutions, and digital marketing
• Business Consultancy: Strategic planning, process optimisation, and market analysis
• Compliance & Legal: GDPR compliance, data protection, and legal documentation
• Training & Support: Staff training, technical support, and documentation services

Specific service details, deliverables, and timelines will be outlined in separate service agreements.

4. User Responsibilities

When using our website and services, you agree to:

• Provide accurate and complete information
• Use our services only for lawful purposes
• Respect intellectual property rights
• Not interfere with website functionality or security
• Comply with all applicable laws and regulations
• Maintain confidentiality of any account credentials

5. Prohibited Uses

You may not use our services:

• For any unlawful purpose or to solicit unlawful acts
• To violate any international, federal, provincial, or state regulations or laws
• To infringe upon or violate our intellectual property rights or the rights of others
• To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
• To submit false or misleading information
• To upload or transmit viruses or any other type of malicious code
• To spam, phish, pharm, pretext, spider, crawl, or scrape

6. Intellectual Property Rights

The website and its original content, features, and functionality are and will remain the exclusive property of Britain Online and its licensors. The service is protected by copyright, trademark, and other laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of our content without prior written consent.

7. Payment Terms

For paid services:

• All fees are quoted in British Pounds (GBP) unless otherwise specified
• Payment terms will be specified in individual service agreements
• Late payment may result in service suspension and additional charges
• Refunds are subject to our refund policy as outlined in service agreements
• All prices are exclusive of VAT unless otherwise stated

8. Service Termination

We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason, including:

• Breach of these Terms
• Non-payment of fees
• Fraudulent or illegal activity
• Request by law enforcement or other government agencies

Upon termination, your right to use the service will cease immediately.

9. Disclaimers

Our services are provided on an "as is" and "as available" basis. We disclaim all warranties, whether express or implied, including:

• Warranties of merchantability and fitness for a particular purpose
• Warranties of non-infringement
• Warranties that the service will be uninterrupted or error-free

We do not guarantee that our services will meet your specific requirements or that any results will be achieved.

10. Limitation of Liability

To the maximum extent permitted by applicable law, Britain Online shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including:

• Loss of profits, revenue, or business opportunities
• Loss of data or use
• Cost of procurement of substitute goods or services

Our total liability shall not exceed the amount paid by you for the specific service giving rise to the claim in the 12 months preceding the claim.

11. Indemnification

You agree to defend, indemnify, and hold harmless Britain Online and its officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or debt arising from:

• Your use of our services
• Your violation of these Terms
• Your violation of any third-party rights
• Any content you submit through our services

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.

Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Dispute Resolution

In the event of a dispute, we encourage you to first contact us directly to seek resolution. If direct negotiation fails, disputes may be resolved through:

• Mediation through an agreed mediator
• Arbitration under the rules of the Chartered Institute of Arbitrators
• Court proceedings in England and Wales as a last resort

14. Severability

If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions will remain in effect. The invalid or unenforceable provision will be replaced with a valid, enforceable provision that most closely matches the intent of the original provision.

15. Changes to Terms

We reserve the right to modify or replace these Terms at any time. Material changes will be notified by:

• Posting the updated Terms on our website
• Email notification to registered users
• Prominent notice on our website

Your continued use of our services after any modifications constitutes acceptance of the updated Terms.

16. Contact Information

If you have any questions about these Terms of Service, please contact us: